Important Information on Propane Safety
You get conveniences and energy cost savings with propane. That's why millions of homes, farms and businesses choose it for heating, water heating, motor fuel and other uses. And as a valued customer, we want you to know how to properly use propane. It's a flammable fuel that may explode if not properly handled.
For your safety, propane has an odor added so you can detect leaks
You and each member of your family must know the smell of propane. Ask your serviceman to demonstrate its odor. If anyone in your household can smell propane, call us immediately. Propane is heavier than air and will collect at floor level. Carefully smell at floor level in low spots to check for propane.
What to do if you smell gas or suspect a leak
- Put our all smoking materials and any other open flames.
- Do not operate any appliances, switches or thermostats.
- Get everyone outside and away from gas equipment.
- Shut off the gas supply, using the shutoff valve on the tank or cylinder.
- Call your propane supplier or gas technician.
- Stay outside and leave the gas off until the leak has been found and fixed
Relighting your pilots
we strongly recommend that for safety reasons, you call a qualified technician to relight your pilots. However, if you relight the pilots yourself:
- Turn all appliance controls and manual shut-off valves to the off position.
- Slowly open the tank shut-off valve.
- Carefully smell for the presence of propane at floor level and low spots before attempting to relight the pilot.
- If gas is detected-STOP- see "What to do if you smell gas" above.
- Follow the manufacturer's instruction for pilot lighting.
Your propane system and appliances have built in safety features
- Don't allow unqualified personnel to service your propane system or appliances.
- Don' tamper with gas controls on appliances.
- Don't let your system run out of propane.
- Have wet or flooded appliances and controls serviced immediately.
- Understand that propane odor can fade or be covered up by other strong odors-completely ventilate the area first.
- Call a qualified technician to relight pilots or carefully follow the equipment manufacture instructions.
- Repeated pilot outages could indicate a hazardous condition-Don't attempt to relight the pilot-call your serviceman.
If you run out of gas
- Turn off all appliance control valves.
- Turn off the propane service valve on the propane tank.
- Call your propane supplier and advise him that you are "OUT OF GAS" Your supplier will arrange to meet your for a safety leak test inspection and propane delivery.
- Don't attempt to turn the gas back on yourself. Your propane supplier must first conduct a safety leak test before he can refill your tank. When you schedule your propane delivery, be sure you will be at home, so the propane supplier can conduct a safety leak test, check your appliances and the gas system and then re-light your appliances to assure that they are operating properly and are leak free.
Flammable Gas. The installation, modification, or repair of an LPG system by a person who is not licensed or registered to install, modify, or repair and LPG system may cause injury, harm, or loss. Contact a person licensed or registered to install, modify, or repair an LPG system. A person licensed to install or repair an LPG system may not be liable for damages caused by the modification of an LPG system by an unlicensed person except as otherwise provided by law.